FAQs
Frequently Asked Questions (FAQs)
🎁 What comes in a Mystery Build Bag?
Each bag includes a fun mix of items like:
- A buildable mini set
- A minifigure
- Small accessories or extras
Every bag is a surprise — that’s part of the fun! No two are exactly the same.
🧱 Are these official LEGO products?
No — our items are LEGO-compatible building toys.
They are designed to work with major building block brands, but are not affiliated with or endorsed by LEGO®.
👦 What age are these for?
Our products are best for:
👉 Ages 5 and up
Younger kids can enjoy them with supervision due to small parts.
🎉 Do you offer party or bulk orders?
Yes! We specialize in:
- Birthday party favors
- Event bundles
- Custom quantity orders
Send us a message and we’ll set you up with the perfect package.
📦 How long does shipping take?
- Processing time: 1–3 days
- Shipping time: 3–5 business days (U.S.)
- Custom Orders 1-4 Weeks
For custom or high-volume orders, shipping may take a little longer — we’ll always keep you updated.
🚚 Do you offer free shipping?
We offer free shipping on select bundles and promotions.
Otherwise, shipping is calculated at checkout based on your order.
🔁 Can I return or exchange my order?
Because our items are mystery-based, we typically do not accept returns.
However — if there’s an issue with your order, reach out and we’ll make it right.
😕 What if something is missing or damaged?
No problem — just contact us with your order details and we’ll fix it quickly.
Customer experience is a top priority for us.
🛍️ Where can I find you in person?
We regularly attend local pop-up events in Florida.
Follow us on social media to see where we’ll be next!
🎨 Are the items always the same?
No — we rotate inventory often to keep things fresh and exciting.
That means:
👉 You can come back and get something new every time.
💡 Can I request specific characters or themes?
For regular mystery bags — items are random.
For bulk or custom orders, we may be able to match themes.
Just message us before ordering.
Still have questions?
We’re here to help!
📩 Send us a message anytime and we’ll get back to you as soon as possible.